Since we ship in a variety of ways, the products shipping method will be displayed in the cart or at checkout before completing an order.
Becoming familiar with our shipping methods is helpful to understand what requirements your order may have upon delivery.
When does my package ship?
Before you order, we always recommend checking the products availability text (located in the product detail page to the left of the add-to-cart button) to ensure proper lead times, if and when applicable. Lead times may affect your order's fulfillment and shipment time. Items ordered on weekends (Saturday or Sunday) are processed at our facility as early as the following business day.
We process and ship orders Monday through Friday (excluding holidays), and orders placed by 12 p.m. EST are normally shipped from our facility within one to two business days, regardless of shipping method selected at checkout. Orders in a Pending / Hold status may take longer to ship depending on additional documentation that may be required.
Shipping transit times start once your order leaves our warehouse. Transit times are normally determined by several factors, like your location within the contiguous 48 states, the product's availability, weather conditions, affiliate delivery services, and the shipping company’s delivery availability. Due to those factors, transit times are not guaranteed and may change without notice.
What if my order is on backorder?
At Bass Fishing Hub, we use a state-of-the-art Real Time Inventory system, which checks our warehouse stock and automatically updates our site on a daily basis. We are very confident in the accuracy of our system, but, because technology is not perfect, some items may be placed on backorder and a few extra days may be required for the order to ship.
How is Shipping Damage Handled?
Roads aren't perfect and on a rare occasion, a package can get bumped. In those cases, it's best to refuse the delivery and notate the damage on the driver's bill. It's always best to take a picture and let us know, so we can make arrangements to get you a replacement as quickly as possible.
Do You Ship Internationally?
We currently do NOT ship internationally, including Canada and Puerto Rico. We can, however, ship to freight forwarders inside the United States. You would be responsible to coordinate and pay for the international shipment.
What is Your Reconsignment Policy?
There is no reconsignment. Changes to the delivery address cannot be made after the product ships.